Cancellation policy for Hotel Golden Swan

1. Prior to 3 days of check-in date, no cancellation charges will be levied.
2. 3 days to check-in date, a cancellation charge of 100% of total booking amount will be charged. A one day retention will be charged if guest informs us through email before 12:00 noon of arrival date about room cancellation.
3. In case of no show with no communication about cancellation full booking amount we be charged.
Guaranteed reservation room will be held for the guest till next day 6:00 am of arrival date, after which it will be treated as no show booking.
4. In case of dates change existing booking needs to be cancelled, see cancellation policy. Reservation of rooms on new dates will be subject to availability.

Terms & Conditions policy for Hotel Golden Swan.

• As per government regulations, we CAN’T check in any foreign guests without a valid passport and valid travel visa. All Indian guests MUST present one of the following: Passport copy, valid driving license, Voter ID card or Aadhar Card. PAN Card is not acceptable as proof of ID as per government rules.

• The hotel reserves its right of admission. Accommodation can be denied to guests residing in the same city. The same shall also be applicable in case incorrect information is provided in the reservation form ( e.g. : incorrect city )

• It is unlikely that we will change or cancel your booking once it is confirmed. If we do make changes then we will inform you as soon as we reasonably can. We reserve the right to make changes that are not significant and to correct errors in your booking details at any time without being liable to you.

• Sometimes an unintentional mistake of publishing inaccurate information on the site may occur (e.g. the price, description or availability).As always contact us if you have any problems in your travels or would like to change or rearrange your reservation.